The expensive PHILIPS Series 2200 coffee machine, brought by my brother for 300 Euros, had technical issues, indeed, the hot water leaked out randomly to the trash bin instead of following the normal circuit to produce hot coffee under high pressure. All these problems bothered us for quite some times until it was no longer acceptable and we called customer service. The online technician easily pinpoint to the torn joint and he set up an order for new replacement joints. Now everything is back to normal and we have 2 spare joints if the same problem occurs again. According to the techincian, after 20-25 tartar removal cycles using appropriate chemicals, we need to replace the joint again.
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