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I sent the proof from the Toyota garage showing the “time spent” by the technician who was supposed to check my car: 10 mins. The email was not only sent to the insurance company but also to the company that was supposed to check my car.

I asked a simple question to the insurance: How much does the insurance have to pay the other company for “10 min” of presence instead of a “real expertise work”?

The insurance had to agree to let me choose another company to check my car and they will reimburse the cost of the expertise: 150 Euros. It takes time and determination to do things the way you want.

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